Speed-to-Lead Audit Checklist
Score your restoration company's lead response system in 5 minutes. 15 questions, 3 categories, honest results.
Initial Response
How fast and effectively do you respond when a new lead comes in?
How quickly do you make first contact after a lead comes in?
How do you handle leads that come in after business hours?
Do you track where each lead came from?
What's your first contact method when a lead comes in?
What's your coverage on weekends and holidays?
Follow-Up Process
What happens after the first attempt? This is where most companies lose.
How many follow-up attempts do you make on a new lead?
Is your follow-up cadence documented?
Do you follow up across multiple channels?
How do you track follow-up stages?
How fast do you follow up after a missed call?
Booking & Conversion
Once you have a lead engaged, how well do you convert them to a booked inspection?
Can leads book an inspection online?
What confirmation do you send after booking?
Do you have a no-show prevention system?
Do you track your inspection-to-job conversion rate?
Do you have a review request process?
Know your score. Now fix it.
15-minute call. We'll show you exactly where leads are falling through and what it costs you every month.